Hello,

We are using FS 2.2.1.0.
I deployed a 15-question survey (in one matrix) in two languages.
When I build a graphics report and use "Bar Chart", the first four graphs are not displayed (an X image instead of the graph is displayed). The rest are fine. When I use a different type of graphics report (horizontal bar, pie, etc.) the four graphs are displayed correctly. When I use a filter (say, language or question filter), the four graphs are also displayed correctly.

Am I doing something wrong, or is this a bug?

Thanks for your help...

Ziad

Dear Ziad,

upgrading to the latest 2008 version available from our download section should fix this issue and will show all the graphs, if the issue still appears after the upgrade just let us know but normally the upgrade will fix this issue. Note that the upgrade process will keep all your existing data safe but still make sure to make a backup of your database and existing FS directory.

Thanks Tom...
Is there a solution (or a patch) without upgrading?

Thanks,

Ziad

Dear Ziad,

the only solution is through an upgrade to the latest version.

Thanks...

Ziad