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09-15-2008 8:03

ilanb
Joined on 09-03-2008

error with The voter report edit mode

when I try to make a voter report I have this :

http://screencast.com/t/8SQ7PGFSAT

Thx

09-15-2008 12:46 In reply to

Tom
Joined on 05-19-2007
Switzerland

Re: error with The voter report edit mode

Hi,

is there anything specifc about this respondent ? eg: is he validated ? not validated ?

Could you maybe send us a backup of your db to our support email so we can have a look at it.

Thanks,
Tom

09-15-2008 13:33 In reply to

ilanb
Joined on 09-03-2008

Re: error with The voter report edit mode

Hi Tom,

Thx for reply, yes is not validated

09-16-2008 5:14 In reply to

Tom
Joined on 05-19-2007
Switzerland

Re: error with The voter report edit mode

Hi,

could you please send us a DB backup as we couldnt reproduce it locally we would need your data set please. Let us also know along in the email in which survey the problem happen.

Many thanks

Thanks,
Tom

09-16-2008 6:04 In reply to

ilanb
Joined on 09-03-2008

Re: error with The voter report edit mode

Hi,

DB send to support, at this time always same error.

09-22-2008 2:42 In reply to

Tom
Joined on 05-19-2007
Switzerland

Re: error with The voter report edit mode

The issue has been fixed in the latest build which is now available from our download section.

Thanks,
Tom

10-05-2008 4:59 In reply to

ilanb
Joined on 09-03-2008

Re: error with The voter report edit mode

Hello,

Sorry for the delay, work fine now with : fs2008_webinstall_Build 3.0.8277.1

Thanks Team data illusion !

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